Monday, October 13, 2014

It’s a bird! No…it’s a plane! No… its “The Speed of Trust!”

In August, Rick Parmely of Professional and Polished, LCC visited our CMIID group and mentioned “The Speed of Trust” by Stephen M.R. Covey as part of his professional development talk.  As of late, I’ve been very interested in leaving grad school being well-rounded - that is, having more skills under my belt than flow cytometry and mucosal cell isolations, so I decided to read it.

While there were many good points and interesting ideas from the book, I came away with two points that really made me think.
1: Trust is made of two parts: integrity and capability.  I would trust my lab mate to homogenize the spleens from my experiment but not to perform my open heart surgery.  My doctor could perform the surgery but probably not isolate my lamina propria lymphocytes.

2: The degree of trust is directly proportional to how fast tasks get accomplished and inversely proportional to how much it costs to finish the task.  For example, if trust is low, it can take a long time for a collaboration project to produce data, which will cost more money and result in fewer publications or patents.  But if the trust is high, the collaboration can work quickly to produce results, which will cost less money and result in more frequent publications. 

The majority of the book focuses on how to increase trust within your organization which was interesting to me because as I said before, I had never thought about how trust could be important in the work environment.  “The Speed of Trust” has definitely made a strong case for trust in the workplace.  Trust within personal relationships is also discussed in this book but for this, I’ll stick to the workplace examples.       

While we are all science nerds and therefore notorious for our lack of social skills, we still need to have interpersonal skills in order for our work to run smoothly.  Isn’t it easier to have a lab mate that you trust take care of a small part of your big experiment so that you can focus on the main objective?  Isn’t it easier to communicate with your PI when you trust them to guide you through a rough patch of experiments and when they are confident in your ability to perform the actual science correctly?  Doesn’t the work get done faster when you’re not worried about whether the PBS you made last week hasn’t been swapped out with HCl by one of your lab mates? (I haven’t had any experience with this but it was a horror story somebody told me while I was interviewing at grad schools.)

All of this has made me think about how my actions are perceived in the lab. Do my actions help people trust me?  Do my actions help me trust me?  I believe that people want to be connected to other people and by having integrity and expressing compassion.  I personally feel my best when I’m working positively with others, making a connection with them whether it is through a collaborative experiment or an idea exchange.  When we connect with other, it forms a network of support and a platform for productivity and positivity.  Learning how to build a network and platform now will help us transition into any job opportunities, research based or non-traditional, and any professional and personal relationships we have in the future.

And on that note, what do your actions say about you?  Can your lab trust you to get your work and participate positively as member of the lab community?   Or are you that person that nobody wants to work with and has a reputation for being unreliable?  Are you in the process of building a supportive network?  If you are interested in learning about how trust is a vital part to our lives in and out of the lab, I highly suggest reading “The Speed of Trust.”



“Whether you’re on a sports team, in an office or a member of a family, if you can’t trust one another there’s going to be trouble.” – Joe Paterno

“There are no moral shortcuts in the game of business – or life.  There are, basically three kinds of people: the unsuccessful, the temporarily successful and those who become and remain successful.  The difference is character.”  - Jon Hunstman, Chairman – Huntsman Chemical

“What creates trust, in the end, is the leader’s manifest respect for the followers.” – James O’Toole, Author of Leading Change



This post was written by Kaitlin McDaniel, a 5th yr PhD. Candidate in Dr. Cantorna’s lab.  

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